Shipping and return policies for nównøis

Shipping Info

Thank you for shopping with us at Nównøis on Bandcamp! We strive to ensure that your orders are processed promptly and delivered to you with care. Please review the following information regarding our shipping policies:

1. Processing Time:
We care about our environment and only order items based on demand. Shipping starts around the 20th of May. Orders are typically processed and dispatched within 2 business days of receiving payment. During busy periods, such as sales or holidays, processing times may be slightly longer. We appreciate your patience and understanding.

2. Shipping Methods:
In the UK: RoyalMail Tracked 48 £3.39
In Europe: RoyalMail International Tracked £9
Outside Europe: RoyalMail International Tracked £11.70
Shipping rates and delivery times vary depending on your location and the shipping method selected at checkout.

3. Tracking Information:
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, if available. You can use this information to track the status of your delivery and estimate its arrival time.

4. Shipping Rates:
Shipping rates are calculated based on the weight of your order, your location, and the shipping method selected. You will be able to view the shipping costs at checkout before completing your purchase.

5. International Shipping:
We are pleased to offer international shipping to our customers worldwide. Please note that international orders may be subject to customs duties, taxes, or other fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the item price or shipping cost.

6. Delivery Estimates:
While we make every effort to ensure that your order is delivered in a timely manner, please note that delivery times are estimates and not guaranteed. Factors such as customs processing, weather conditions, and carrier delays may impact the actual delivery date.

7. Lost or Damaged Shipments:
In the rare event that your order is lost or damaged during transit, please contact us as soon as possible. We will work with the shipping carrier to resolve the issue and ensure that you receive a satisfactory outcome.

8. Returns and Exchanges:
For information on returns and exchanges, please refer to our Returns Policy.

If you have any further questions or concerns regarding our shipping policies, please don't hesitate to contact us. We're here to help!

Thank you for your support.
Nównøis